Thursday, February 26, 2009

Pop-A-Lock Saves the DaY

Pop-A-Lock technicians are highly respected for their intensive training and their unique locksmithing skills. But now, one technician in Atlanta can also be esteemed for his fearless lifesaving skills, which he demonstrated in early February.
Andre DeGourville, a new Pop-A-Lock technician, with just 3months training was driving down Hwy 75 on a recent Sunday afternoon. He noticed the car in front of him was swerving erratically.

Suddenly, the driver lost control of the vehicle and spun into the opposite lane and slammed into the side of a wall. Without any thought to his safety, Andre pulled over and ran over to the accident where he saw the driver moving slightly.

As the car began to smolder, Andre attempted to open the door to pull the driver out, but the doors were locked. He knocked on the window to get the driver’s attention, but he was not responding. “As I was trying to talk to the confused man, I noticed smoke and flames under his smashed up hood. Suddenly the situation went from concerning to alarming immediately,” Andre recalled. At this point, the car burst into flames, and black smoke began to cover the area. About to break open the window, Andre banged again, and the driver finally was able to unlock the door.

“I had a decision to make - help this man or surely watch him die,” Andre continued. Without fearing for his own safety, Andre pulled the driver out onto the middle of the road, away from the car, which was now engulfed in flames.

At some point, someone called 911, and the emergency responders reached the accident and took control of the situation. Andre, a true hero, just went about his business and made it to his next Pop-A-Lock call on time!

Andre DeGourville, truly represents Pop-A-Lock in a positive way. Even at the risk of danger, he works hard and always has a smile on his face.

Wednesday, February 25, 2009

Free Lost Key Return Program

Pop-A-Lock®, America’s largest locksmith, has launched another unique, nation-wide public service program – this time to return any set of lost keys to its owner free of charge in any part of the country.
“At Pop-A-Lock®, we are known as the most trusted locksmith as well as the largest,” says CEO Don Marks. “This program doesn’t have the impact of our Emergency Door Unlocking Program for Kids that we pioneered in 1991, but it is a step toward letting customers know on a nationwide basis that they are important to us as individuals and that they are the reason we are in business.”

Pop-A-Lock’s Emergency Door Unlocking Program has been a pioneering public service trademark for the company each time it expands into a new market, according to Marks. “We have safely unlocked more than 200,000 automobiles and homes with children locked inside, saving lives and leaving a lasting impression…FREE of CHARGE !”

With Pop-A-Lock’s FREE Lost Key Return Tag , the company won’t be saving lives, but it will save people “a lot of headaches,” says Director of Marketing, Scott Clause.

According to Clause, industry reports indicate that up to a half million sets of keys are lost per year, causing people to worry and have them replaced, which is expensive and time consuming.

“The way Pop-A-Lock’s FREE Lost Key Return Tag Program works is really very simple,” he explains. “Any person can attach a small tag to their key chain and then register their address and contact information privately at www.popalock.com. If their keys are ever lost, all someone else has to do is be kind enough to put them in the mailbox, and Pop-A-Lock® will make sure they are returned to the owners. Pop-A-Lock® will take care of the postage and hopefully provide some peace of mind.”

It’s a small tag with small print that says “Find keys. Drop in Mailbox. Make Someone Happy.”

“It’s a simple process,” Clause says. “But we think it sends a huge message that we really do care about each and every individual…and we work very hard each and every day to continue to earn the trust of customers.”

Anyone can request the little tag from any of Pop-A-Lock’s 140 locations, serving 4,000 communities nationwide…one person at a time and remembering there really is a “PAL” in Pop-A-Lock. To find the nearest Pop-A-Lock locksmith to you, go to www.popalock.com or call 1-800-POPALOCK.

A Local Business That Cares

At a time when most companies are concerned about increasing profit margins, often at the expense of customer service, your community Pop-A-Lock is focused on giving back to their clients. A local business that truly cares, Pop-A-Lock donates its services every day through its free Emergency Door Unlocking (EDU) program. This service is provided nationwide in the cities Pop-A-Lock serves and offers free car door unlocking when a child or pet is locked in a vehicle or a human life is in danger.

The EDU program is designed to provide communities with a safe, fast solution to a situation that occurs daily. Pop-A-Lock is committed to keeping children safe and preventing accidents from becoming tragedies. As a result, Pop-A-Lock has successfully rescued more than 172,000 children and animals trapped in locked vehicles. With each emergency door unlocking, Pop-A-Lock donates its services free of charge, a contribution that today totals more than $4 million. Instead of panicking in this frightening situation, you can be assured that Pop-A-Lock will be there for you, 24 hours a day, seven days a week, 365 days a year.

Developed to assist the EMS, police and fire departments in entering locked vehicles, the EDU program frees up valuable resources for municipalities and guarantees your child’s and pet’s safety without damage to your car. Pop-A-Lock technicians are extensively trained to open virtually any type of vehicle using safe and reliable methods. The company’s state-of-the-art equipment and sophisticated technology make every job a success. Pop-A-Lock does recommend calling 911 first in an EDU situation, with a following call to 1-800-POP-A-LOCK or 1-800-767-2562.

Pop-A-Lock is the largest car door unlocking service in the world. In addition to responding to emergency needs in a quick, professional and safe manner, Pop-A-Lock offers competitive rates, guaranteed service and unsurpassed technical training to guarantee customer satisfaction.

Pop-A-Lock is locally owned in the Twin Cities and is part of a franchise with a 167 locations in 41 states that serves more than 2,500 cities and communities. The company was founded in 1991 in Lafayette, LA., by local law enforcement officers who recognized the need for a car door unlocking service. For more information about the EDU program, go to www.popalockmn.com or call 612-363-6197.

Tuesday, February 24, 2009

Pop-A-Lock Cares

Pop-A-Lock’s Emergency Door Unlocking (EDU) program saves the lives of children locked in vehicles every day and has successfully rescued more than 175,000 children since its start in 1991. Provided nationwide in the cities Pop-A-Lock serves, the EDU program offers free car door unlocking when a child is locked in a vehicle or a human life is in danger. Hot or cold temperatures can be devastating inside a locked car, and Pop-A-Lock is committed to keeping children safe and preventing accidents from becoming tragedies.

The company receives countless letters of thanks every day from customers who have benefited from the EDU program. They speak of Pop-A-Lock’s success and the need for this service in communities across the nation. In many cities throughout the United States, numerous broadcasting stations proudly make Pop-A-Lock a continuous part of their community service announcements, as well as sponsors of this valuable program.

Mother of a three year old, Tiffany Mack, relates her experience: “ I banged on the door, windows and roof trying to get her to awaken and try to unlock the door, to no avail,” she says about her daughter asleep in the back of her truck in the parking lot of a summer camp. “Several other mothers suggested I call the cops, but I felt so guilty taking time away from the officers for my mistake. The director of the camp came outside to see what was going on and told me to call Pop-A-Lock. I am so glad I did.”

Mack says a Pop-A-Lock technician was on the scene in about five minutes and had her car door unlocked within two minutes. “The best part of this horrible event was that when he was finished he didn’t hand me a bill,” she says. “The service was totally free. I wanted to give him a big hug… I received excellent customer service, a fast response time and a friendly technician for FREE.”

Janet Sallee, mother of seven month old twins, talks about her experience with Pop-A-Lock after she locked her children in her van: “Of course a mom is ready to spend anything and I was shocked when Lee (the technician) said it is free if kids are involved. What a fantastic service. You are going above and beyond.”
At a time when most companies are trying to increase profit margins and forgetting about customer service, Pop-A-Lock is here for you to depend on. When you’re having a bad day, Pop-A-Lock wants to make it better without charging you.

Pop-A-Lock is the largest car door unlocking service in the world. In addition to fulfilling needs in a quick, professional and safe manner, Pop-A-Lock offers competitive rates, guaranteed service and unsurpassed technical training to guarantee customer satisfaction. Pop-A-Lock technicians are trained to open virtually any type of vehicle using safe and reliable methods, without breaking glass or damaging the vehicle.

Pop-A-Lock is locally owned in the Twin Cities and is part of a franchise with a 167 locations in 41 states that serves more than 2,500 cities and communities. The company was founded in 1991 in Lafayette, LA., by local law enforcement officers who recognized the need for a car door unlocking service. For more information about the EDU program, go to www.popalockmn.com or call 612-363-6197.