Pop-A-Lock looking out for consumers

Below is a nice review we received from a customer who almost got scammed in their time of need. I just don't understand how these scumbags can sleep at night. The only true way to beat them is to educate consumers on how to find a good locksmith. Please read the review below to see just how low these scammer Locksmith will go.



Name: Paul T Kroshus

Email: Deleted for protection

Phone: Deleted for protection

Callback: No

Franchise served by: Minneapolis,MN

Invoice number: Unspecified

Courtesy response: 1 - very courteous

Satisfaction response: 1 - completely satisfied

Performance rating: excellent

Services used: Lock Out

Comments: My wife and I had a very anxiety invoking moment when I accidentally locked my baby in the car this morning. We were, as you can imagine very nervous about getting her out. We called the first locksmith on Google and they said someone would call us in 10 minutes when this didn't happen we called the police and they referred us to Pop A Lock. They said they would be there in 15. The first locksmith called two times to let us know they were on the way and we refused their service. When the gentleman arrived and my wife asked if he was from Pop-A-Lock he said yest and then proceeded to unlock the door. When he was done the real Pop-A-Lock man arrived we realized that he had lied and said he was Pop-A-Lock when he was really with another organization. He also gave us a price that was $109.00 versus the $25 that was quoted. The Pop-A-Lock man was very aggressive and questioned the other locksmith by stating that what he did was extortion because he was represent
ing a company that he was not. He challenged the other locksmith to produce a business card or anything about himself and when he could not he left. I am sorry that your company has to deal with this un-scrupulous business practices and I want to tell you how wonderful it was to have him there to advocate for us. I am going to call the police and give glowing reviews to your company. Me, my wife and daughter all thank you for being our advocate!

Best,
Happy Father