Below is a nice review we received from a customer who almost got scammed in their time of need. I just don't understand how these scumbags can sleep at night. The only true way to beat them is to educate consumers on how to find a good locksmith. Please read the review below to see just how low these scammer Locksmith will go.
Name: Paul T Kroshus
Email: Deleted for protection
Phone: Deleted for protection
Callback: No
Franchise served by: Minneapolis,MN
Invoice number: Unspecified
Courtesy response: 1 - very courteous
Satisfaction response: 1 - completely satisfied
Performance rating: excellent
Services used: Lock Out
Comments: My wife and I had a very anxiety invoking moment when I accidentally locked my baby in the car this morning. We were, as you can imagine very nervous about getting her out. We called the first locksmith on Google and they said someone would call us in 10 minutes when this didn't happen we called the police and they referred us to Pop A Lock. They said they would be there in 15. The first locksmith called two times to let us know they were on the way and we refused their service. When the gentleman arrived and my wife asked if he was from Pop-A-Lock he said yest and then proceeded to unlock the door. When he was done the real Pop-A-Lock man arrived we realized that he had lied and said he was Pop-A-Lock when he was really with another organization. He also gave us a price that was $109.00 versus the $25 that was quoted. The Pop-A-Lock man was very aggressive and questioned the other locksmith by stating that what he did was extortion because he was represent
ing a company that he was not. He challenged the other locksmith to produce a business card or anything about himself and when he could not he left. I am sorry that your company has to deal with this un-scrupulous business practices and I want to tell you how wonderful it was to have him there to advocate for us. I am going to call the police and give glowing reviews to your company. Me, my wife and daughter all thank you for being our advocate!
Best,
Happy Father
Monday, October 11, 2010
Tuesday, September 7, 2010
Does this make sense to you???
Your late for a very important meeting and you are just getting ready to pull out of your drive and then you remember you left the report on your table. You quickly run in the house to get the report and go to get in your car and you just realized that you locked your keys in your car. Oh No!!!! what are you going to do now.
We you are at home so you look up Locksmith in Google and you see there are Lot's of different locksmiths companies in listed. You even see 6 of them that have over 75 fantastic reviews. This won't be so bad you think.
You call the first one and they tell you it's just $29.95 plus a small fee to open the vehicle, but they can't tell you until the locksmith gets there. They can say it will be $15 and up.
Your not going to fall for that so you decide to call another Locksmith with over 100 great reviews. They say that it will be under $100, but can't say more than that.
You continue calling the other great reviewed locksmiths only to find you get similar quotes. At this point you figure that is just the way it is and besides you are already late and need to get this done.
The locksmith shows up 1 hour later even though they said 15 minutes and then they tell you that your ford escort is a special car and it will cost you $125.
What happened???
1. All of the companies you called are the same owner and they have made sure that if you need a locksmith you can only find them. Sure the names are different, but that is what they want you to think.
But what about all of those great reviews??? What a joke. If you look real close at the reviews you will see that most of them were put on within a few days of each other and some don't even talk about locksmith services. They were planted on there by the scammeres because they know people in a hurry won't read the reviews close enough to know they are not real.
How can you avoid this??
1. Have the name and number of a reputable locksmith/ Locksmiths in your phone before you need them.
2. Check out the locksmith on BBB. If they are not on there then stay away.
3. Look for reviews from reputable sources like Angie's list and or service magic
4. Insist on a flat rate quote with no exception.
The most important thing you can do is to know of a good Locksmith before you need one.
Please consider Pop-A-Lock as your Trusted Locksmith.
We you are at home so you look up Locksmith in Google and you see there are Lot's of different locksmiths companies in listed. You even see 6 of them that have over 75 fantastic reviews. This won't be so bad you think.
You call the first one and they tell you it's just $29.95 plus a small fee to open the vehicle, but they can't tell you until the locksmith gets there. They can say it will be $15 and up.
Your not going to fall for that so you decide to call another Locksmith with over 100 great reviews. They say that it will be under $100, but can't say more than that.
You continue calling the other great reviewed locksmiths only to find you get similar quotes. At this point you figure that is just the way it is and besides you are already late and need to get this done.
The locksmith shows up 1 hour later even though they said 15 minutes and then they tell you that your ford escort is a special car and it will cost you $125.
What happened???
1. All of the companies you called are the same owner and they have made sure that if you need a locksmith you can only find them. Sure the names are different, but that is what they want you to think.
But what about all of those great reviews??? What a joke. If you look real close at the reviews you will see that most of them were put on within a few days of each other and some don't even talk about locksmith services. They were planted on there by the scammeres because they know people in a hurry won't read the reviews close enough to know they are not real.
How can you avoid this??
1. Have the name and number of a reputable locksmith/ Locksmiths in your phone before you need them.
2. Check out the locksmith on BBB. If they are not on there then stay away.
3. Look for reviews from reputable sources like Angie's list and or service magic
4. Insist on a flat rate quote with no exception.
The most important thing you can do is to know of a good Locksmith before you need one.
Please consider Pop-A-Lock as your Trusted Locksmith.
Friday, August 13, 2010
Read your Locksmith reviews very closely
I was just reading a review on Super Pages from one of the scammer Locksmiths in the Twin Cities and I am just amazed that more people don't read them closer. When you look at this so called company, they have a review for a plumber on there and then they have all of these reviews within a few days of each other. The one legitimate review talks about how they just were charged over $800 to have a standard knob and deadbolt installed. That is just plain highway robbery. At most this person should of paid $200 -$225. Folks do your homework.
First: Check the rating of the locksmith with the BBB. Http://minnesota.bbb.org/find-business-Reviews. Surprise!!! this company was not listed or accredited with the BBB.
Second: Always ask for an estimate and confirm this is a firm price and ask what would change the price.
Third: Are they listed on an Angie's List type service? If not you should stay away. Even the best Locksmith companies have bad days but if this company cares about its reputation they will make it right because they value the business from groups like Angie's List.
Unless you want to pay $800 plus for a $200 job I strongly suggest that you put the name of a good and trusted Locksmith in you contact list before you need them.
As always Pop-A-Lock is a name you can trust. Do it now!! put 800-Pop-A-Lock in your phone or 612-331-3093
First: Check the rating of the locksmith with the BBB. Http://minnesota.bbb.org/find-business-Reviews. Surprise!!! this company was not listed or accredited with the BBB.
Second: Always ask for an estimate and confirm this is a firm price and ask what would change the price.
Third: Are they listed on an Angie's List type service? If not you should stay away. Even the best Locksmith companies have bad days but if this company cares about its reputation they will make it right because they value the business from groups like Angie's List.
Unless you want to pay $800 plus for a $200 job I strongly suggest that you put the name of a good and trusted Locksmith in you contact list before you need them.
As always Pop-A-Lock is a name you can trust. Do it now!! put 800-Pop-A-Lock in your phone or 612-331-3093
Thursday, August 12, 2010
Tuesday, March 2, 2010
#1 Locksmith Pop-A-Lock: Pop-A-Lock Locksmith Minneapolis, MN
#1 Locksmith Pop-A-Lock: Pop-A-Lock Locksmith Minneapolis, MN
Pop-A-Lock Locksmith Locator Application for Iphone!
Pop-A-Lock is continually striving to improve service levels. One of the most important performance metrics that we track is arrival time promised and arrival time met. This is referred to as ATA or Actual Time of Arrival.
There are many factors that can affect ATA, for example a major car accident during rush hour. However, we are always searching for ways to minimize the affects of unexpected problems through more efficient staffing, zone management, navigational aids and of course communication.
One tool that we believe will assist us with providing the most accurate information possible is our new Pop-A-Lock Locksmith Locator Smart Phone Application system. This system is currently available for Free through I-tunes for the Apple Iphone. The locator will be available soon for Blackberry and Android platforms as well.
How does the Iphone help us to provide better locksmith service? The answer is simple, when a customer contacts Pop-A-Lock Locksmith through the Iphone application, the customers exact GPS latitude and longitude are sent to us electronically. This information is processed through a heads up navigational dispatch display to ensure that the nearest locksmith or technician is dispatched to perform service.
This GPS location is also very useful when a customer is in a large parking facility such as a mall, sports stadium, college campus or other similar conditions. The GPS coordinates allow us to pin point the location of the locksmith customer with amazing precision.
Pop-A-Locks use of this Iphone and smart phone technology saves time in at every level from initial contact, taking of call information, selection and dispatch of technician, location of the customer onsite and thanks to electronic locksmith knowledge management system, the jobs themselves go much smoother.
This system is being fielded nationwide right now! One of the leaders in our Pop-A-Lock franchise system, Pop-A-Lock Locksmith of Minneapolis, MN has fully embraced the system. The city of Houston and surrounding areas is a giant geographical area, that requires dozens of locksmiths, car door unlocking technicians, road service technicians, managers and dispatchers to support and maintain. The Pop-A-Lock Locksmith Locator application is assisting Houston Locksmith customers get better service, faster and with less difficulty.
Pop-A-Lock is proud to be a technology leader in the locksmith industry. Pop-A-Lock has continued to grow and evolve with their customers needs. With the advent of Airbags, new vehicle design improvements, electronic and keyless equipped vehicles Pop-A-Lock has invested in the technology and training to take care of customers who need assistance with these high tech systems.
From safe, damage free openings and lock outs to replacement of lost and duplicate High Security keys, programming of Electronic Transponder Chips keys, Remote Locks systems and Keyless vehicles, Pop-A-Lock locksmith can take care of your needs. With the adoption of the Locksmith Locator Smart Phone systems, we can meet your needs faster, more professionally and with greater precision.
You can download a free copy of the Pop-A-Lock Locksmith Locator application by visiting the Itunes store and searching for "Locksmith" or directly from any of the Pop-A-Lock websites.
Please visit www.popalock.com for more information or to order service!
Pop-A-Lock Locksmith Locator Application for Iphone!
Pop-A-Lock is continually striving to improve service levels. One of the most important performance metrics that we track is arrival time promised and arrival time met. This is referred to as ATA or Actual Time of Arrival.
There are many factors that can affect ATA, for example a major car accident during rush hour. However, we are always searching for ways to minimize the affects of unexpected problems through more efficient staffing, zone management, navigational aids and of course communication.
One tool that we believe will assist us with providing the most accurate information possible is our new Pop-A-Lock Locksmith Locator Smart Phone Application system. This system is currently available for Free through I-tunes for the Apple Iphone. The locator will be available soon for Blackberry and Android platforms as well.
How does the Iphone help us to provide better locksmith service? The answer is simple, when a customer contacts Pop-A-Lock Locksmith through the Iphone application, the customers exact GPS latitude and longitude are sent to us electronically. This information is processed through a heads up navigational dispatch display to ensure that the nearest locksmith or technician is dispatched to perform service.
This GPS location is also very useful when a customer is in a large parking facility such as a mall, sports stadium, college campus or other similar conditions. The GPS coordinates allow us to pin point the location of the locksmith customer with amazing precision.
Pop-A-Locks use of this Iphone and smart phone technology saves time in at every level from initial contact, taking of call information, selection and dispatch of technician, location of the customer onsite and thanks to electronic locksmith knowledge management system, the jobs themselves go much smoother.
This system is being fielded nationwide right now! One of the leaders in our Pop-A-Lock franchise system, Pop-A-Lock Locksmith of Minneapolis, MN has fully embraced the system. The city of Houston and surrounding areas is a giant geographical area, that requires dozens of locksmiths, car door unlocking technicians, road service technicians, managers and dispatchers to support and maintain. The Pop-A-Lock Locksmith Locator application is assisting Houston Locksmith customers get better service, faster and with less difficulty.
Pop-A-Lock is proud to be a technology leader in the locksmith industry. Pop-A-Lock has continued to grow and evolve with their customers needs. With the advent of Airbags, new vehicle design improvements, electronic and keyless equipped vehicles Pop-A-Lock has invested in the technology and training to take care of customers who need assistance with these high tech systems.
From safe, damage free openings and lock outs to replacement of lost and duplicate High Security keys, programming of Electronic Transponder Chips keys, Remote Locks systems and Keyless vehicles, Pop-A-Lock locksmith can take care of your needs. With the adoption of the Locksmith Locator Smart Phone systems, we can meet your needs faster, more professionally and with greater precision.
You can download a free copy of the Pop-A-Lock Locksmith Locator application by visiting the Itunes store and searching for "Locksmith" or directly from any of the Pop-A-Lock websites.
Please visit www.popalock.com for more information or to order service!
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