Thursday, September 24, 2009

Pop-A-Lock Gets a great mention of 107.1

They talk about our EDU program and also talk about my business partner Adam Johnston and his run at the One Man Minneapolis contest.





Sunday, September 20, 2009

Great event by Doyle's

Went to the 23rd annual Trade show and Education Weekend and I must say they do a great job. Met up with the local ALOA folks who asked why I did not join yet. OK my bad. I am turning in the apps on Monday and will also be a part of the licensing committee that is working on getting MN to require a license to be a locksmith.

MN was in the for front of requiring a license for locksmiths about 5 years ago, but they just couldn't get it going. I wonder what would of happened if we would of got it passed? I bet we would not have as many scammers had it passed and I bet we would all be getting professional wages like the plumers and electricians are.

It is important that Pop-A-Lock MN become a part of this great community and give back to some of the great people in this industry.

Friday, September 18, 2009

New look for Minneapolis











You might see me driving around in the car around town. If you see me wave. Above are some photos of what the car looks like.








Tuesday, September 1, 2009

Great news report from Houston Texas

These guys are every where!! Please pass these video's and news reports on to all of your friends and family so they don't get scammed.

http://www.khou.com/topstories/stories/khou090611_tnt_locksmiths.6e8dbb8b.html

Another state goes after the scammers

New York is jumping on the band wagon and aggressively going after the scammer Locksmiths. Below is an article outlining their actions. We have to get more of AG's going after these guys in other states. If you have been taken advantage of by a scammer Locksmith, please contact your state AG.

http://bit.ly/eqJ5t

This is what happens when you are locked out in Space

Maybe he should call Pop-A-Lock!

Tuesday, August 25, 2009

Missouri consumers still getting burned by Phony Locksmith

This is a big wake up call that you need to really check out who your locksmith is before you hire them. Even with the AG in Missouri can't seem to slow these guys down. Only you the consumer can stop them by not falling for their scammer tricks.

The link below is a follow up on what is happening in Missouri after the AG has cracked down of Phony Locksmiths.

Call your AG office and police if you have been taken advantage of by a phony Locksmith. We can only stop them if you get involved.

http://www.fox4kc.com/news/wdaf-story-ps-081909,0,4829734.story

Scammers still taking advantage of consumers in Vegas

Read the article below to see how these lying cheating scumbags are ripping off the average person in need of help. There is no excuse. Your only protection is to be informed and educated.

The good news is the local authorities are starting to crack down on these phony locksmiths.

http://www.lasvegasnow.com/Global/story.asp?S=10927916

Friday, July 24, 2009

Saved another person from getting scammed

It still gets me very upset to to hear about people getting taken advantage of by the scammers. These people either don't get it or they are just down right terrible human beings. You have to wonder what happened in their life that would cause them to lie, cheat and yes steal from other people everyday.

Well we saved a nice older lady today from getting burned. She dialed 411 and got connected with one of the scammers who said that they could come over in 30 minutes to do the job but she would probably be better off just having them put in new locks instead of re-keying her existing ones. That may be the case, but wouldn't you want to look at what the person has before you make that statement. The kicker is they were telling her that it would be between $300 and $450 to replace her old locks and put 4 new ones in.

The lady felt uncomfortable and decided to call her daughter before she went any further. Her daughter used us in the past and told her to call us.

We went out there and she had good schlage locks so we were able to re-key her 4 locks for $100 instead of the $300 - $450 she was quoted. We also made some low cost recommendations she could do to increase her security.

Another person saved from the scammers

Thursday, July 16, 2009

Another child saved by Pop-A-Lock

It is great to get letters like this. Our tech Phil is the person they are talking about. This is our way of serving the community.

Thursday, July 9, 2009

This is really funny

On the side bar of my blog it is advertising locksmiths and guess who they are? They are the Scammers, the phony locksmith who have plastered Google pay per click. This is another friendly reminder that you need to check out a locksmith before you need them so you don't get taken to the cleaners.

Another article from the Chicago area

It is unbelievable to me that there are people out there who have set up a system to take advantage of the honest locksmiths out there and also the unsuspecting consumer. The article makes a great last point. Find an honest locksmith before you need them and put them in your cell phone. Of course I hope Pop-a-Lock is one of them.

http://cbs2chicago.com/local/locksmith.johnson.white.2.1076231.html

Wednesday, July 8, 2009

Great news story on the scammers in Houston

This is a story that just makes you want to shake your head. Avoid the phony locksmiths call Pop-A-Lock.



http://www.khou.com/topstories/stories/khou090611_tnt_locksmiths.6e8dbb8b.html

Monday, June 29, 2009

Another hit to the scammers

ENGLEWOOD LOCKSMITH PAYS $100K SETTLEMENT: Colorado Attorney General John Suthers on Friday announced a settlement with an Englewood locksmith company after an investigation revealed it had routinely misrepresented the costs of its services to consumers. Under the settlement, Basad, Inc., and its owners Peleg Forman, Batia Forman and Michael Biton, will pay $100,000. The money will be used to reimburse consumers who complained of paying Basad, Inc., charges that were not disclosed to consumers when they called and requested locksmith services. A lawsuit filed in January alleged that Basad, while disclosing their $55 service charge for a car lockout, failed to alert consumers of additional charges that often exceeded the service charge.

Tuesday, June 23, 2009

Here is another spot on KARE 11

I think we were able to show people the difference of better grade locks.

http://www.showcaseminnesota.com/show/client_article.aspx?storyid=818110

Saturday, June 13, 2009

This takes the cake the scammers have a blog about avoiding the scammers

I thought I have seen it all but I was wrong. The scammers have a blog about avoiding the scammers and then all of the web-sites of the areas they serve.

http://thelocksmithblog.com/local-locksmiths/minneapolis-locksmith/

The site is very lite on content but does a great job confusing the issue. Watch out, more deception to come from these guys.

Thursday, June 11, 2009

Keying in on locksmith fraud - The Denver Post

Keying in on locksmith fraud - The Denver Post

I was sent this article from a very good Locksmith inthe Twin Cities. Thanks Luke

Tuesday, June 9, 2009

The word is getting out about the scammers


Showcase Minnesota Segment

It was a great experience being on Showcase Minnesota. Below is the link to view the show. I hope we can help the community be better prepared when selecting a locksmith in the future.

http://www.showcaseminnesota.com/show/client_article.aspx?storyid=779840

Saturday, June 6, 2009

MN ALOA

I had the pleasure of meeting a few of the people from the Local ALOA ( Assosiated Locksmiths Of America) What a great bunch of folks. I wish I would of taken the time over the last few years to get to know them, but I was to focused on building the Pop-A-Lock Business. These folks are really going after the scammers and phony Locksmiths. They are committed in raising the professionalism of our industry and I really applaud their efforts. They are recommending that you use two web-sites to find a legitimate Locksmith. www.findalocksmith.com and or www.legallocksmith.com
If you get a chance look up their web-site too. http://www.mnaloa.org/

Thursday, June 4, 2009

Think you have been ripped off by a Locksmith?

If you are having work done by a locksmith and they charge you substantially higher than what you were quoted when they finish the job, "DO NOT PAY THEM" and "CALL 911". Most consumers think they can't do anything about Phony Locksmith or think they have to pay, but the fact is you have rights under the consumer protection laws and if what they are charging you is different from what you were told then you can dispute this on the spot. If you get threatened, call 911 to get the police out ASAP. You also need to file a complaint against them with the AG and consumer protection agency.

The best way to avoid this issue is to make sure they are accredited with the BBB with a B+ or better rating. You can also use web sites like findalocksmith.com or legallocksmith.com to avoid the scammers. The locksmiths on those sites have been screened and deemed legitimate locksmiths.

One last thing, Make sure you get a firm quote before they start the work so there is no misunderstanding or surprise when the work is done. Phony locksmiths like you to be in the dark so they will give you very soft figures and hope you don't probe further.

Monday, May 18, 2009

Minnesota Show Case on KARE 11

Pop-A-Lock MN is going to be a featured guest on Minnesota Show Case on KARE 11 on June 9th at 10:00am Central.

This is a very popular morning show in the Twin Cities and we are looking forward to sharing some great tips to help the residents in the Twin Cities stay safe.

Please make sure you tell your friends and family. More details to come.

New tool to fight the scammers

Larry from legallocksmith.com is now on twitter. If you want to keep up with how the fight is going against the scammers sign up and become a follower. The information is below.



I would like to invite all of our Legal Locksmiths.com members and anyone else that is helping fight the phonies to follow us on http://www.twitter.com/. If you are not familiar with Twitter, it is a free and easy way to share information instantly with anyone. There is so much happening with the fight against the phonies that I would like to share these things with you as they happen. You can sign up for a free twitter account then search LegalLocksmiths and then click follow. You can also set it up to receive our updates on your cell phone via text messages. If you cannot follow us on Twitter I will be sending out periodical e-mails from time to time giving updates that way. So if you want to jump into the next generation of the internet, come follow LegalLocksmiths on Twitter. Thank you!

Friday, May 15, 2009

Court Order to stop phony locksmiths

AG Cooper Wins Court Order To Stop Phony Locksmiths

By Press Release, Press Release, 3 hours, 37 minutes agoUpdated: May. 15 1:08 pm
RALEIGH, N.C. -
Attorney General Roy Cooper today won a court order to stop a network of phony locksmiths from ripping off North Carolina consumers.
“It’s frustrating to find yourself locked out of your home or car, and it’s even worse when someone you call for help tries to rip you off,” Cooper said. “Taking advantage of vulnerable customers is no way to do business, and we’re stepping in to stop it.”
Wake County Superior Court Judge Paul C. Ridgeway Thursday agreed with Cooper’s request for a temporary restraining order to bar several locksmith companies and their owners from advertising, offering or performing any locksmith services in North Carolina. Cooper is seeking a permanent ban on the companies, refunds for consumers, and civil penalties of $5,000 for each illegal act by the companies.
Named as defendants in the lawsuit filed today are: 704 Locksmith, Inc. of Charlotte which does business in the Triangle area under several names including Raleigh Locksmith, Durham Locksmith, Apex Locksmith and Smithfield Locksmith; NC Charlotte Locksmith which does business throughout central and western North Carolina using a variety of names such as Charlotte Locksmith, Concord Locksmith, Hickory Locksmith, and Shelby Locksmith; Anna Konevsky of Charlotte, president of 704 Locksmith and NC Charlotte Locksmith; Locksmith Services, Inc. of Charlotte, which also operates as Cary Locksmith and Atlantis Locksmith; and Tamir Avraham of Charlotte, president of Locksmith Services, Inc.
According to the Attorney General’s investigation, the defendants advertise online and in the yellow pages using names, telephone numbers and addresses that make their companies appear to be local. In many cases, they use names and addresses that belong to legitimate locksmith businesses. No one who works for the defendants is actually a licensed locksmith as required by law, but the companies advertise and perform locksmith services.
North Carolina consumers have called these companies looking for a local locksmith who could come let them into their home, business or car. As alleged in complaint filed by Cooper’s office, consumers are routinely quoted one price on the phone and then charged a much higher price by the locksmith who shows up to do the work. Consumers are typically told that their lock must be drilled even when that isn’t necessary, which will cost them $100 more and destroy the lock. People are then charged another $100 or more to replace their destroyed locks. The defendants usually demand payment in cash, refusing to let consumers pay by credit card.
As cited in the complaint, one Cary consumers’ experience illustrates the way the defendants operate. After getting locked out of her home, the consumer used a neighbor’s computer to locate a locksmith, Cary Locksmith, which was actually Locksmith Services. She called the phone number listed and an agent from the company showed up an hour later. He told her that it wouldn’t cost much to get back in her home. After he drilled through the lock to open her door, he told her she owed $215 plus another $100 if she wanted the lock replaced. She wanted to pay by credit card but the agent insisted on cash, even offering to drive her to the ATM. She refused and eventually paid by check—which the agent at first wanted her to make out to him rather than to the company.
To avoid falling victim to similar scams, Cooper recommends the following tips:
Whenever possible, check out a business before you do business with them by calling the Attorney General’s Office and the Better Business Bureau. People who practice skilled trades such as locksmiths are required to be licensed. Before someone does work for you, ask if they’re licensed and write down their license number. Get a price quote in writing before you agree to any work. For services you may need in an emergency, such as a locksmith or plumber, find a good one before an emergency happens. Ask family and friends for recommendations, check them out and then save their contact information so you’ll have it when you need it. “Shutting down scammers protects consumers and legitimate businesses,” Cooper said. “Let my office know if you spot a potential scam.”
Consumers can call the Attorney General’s Consumer Protection Division at 1-877-5-NO-SCAM to check out a company or file a complaint.

Friday, April 24, 2009

Is your house safe from Bumping?

It is happening everyday across the country. People come home from a hard day of work or from vacation and they found that their house has been cleaned out with no sign of break in. What happen? In a word, Bumping.

The reality of the situation is that anyone who is inclined to steal from you now can learn everything they need to know to make and use a bump key on the Internet. If you have the standard store bought locks on your house then your lock is highly susceptible to bumping.

There are many low and medium cost solutions that can prevent you and your house from being the next bump key victim. The most effective solution is to get bump and pick resistant locks put on your house. These locks have special key ways that the average thief won't carry or can't even get at a hardware store. They also make it very difficult to bump if they happen to have the right key way. When your house takes longer to break in the would be thief will move on to an easier target.

To learn more about your options please call a reputable locksmith that can cover all the options with you. Of course you can call Pop-A-Lock and have a highly trained Technician review your home and make the best recommendation to solve your security concerns.

Thursday, April 23, 2009

Is your Locksmith rated on Angie's List?

One great way to avoid being scammed by a locksmith is to see if they are rated on Angie's List. Not a member? Maybe it is time you look again. For $55 a year you have a great resource for all of your service needs including medical doctors.

What makes Angie's list so great is that the only way you can get on there is by being nominated from a member. Once you are on then only reviews from members are accepted. If your locksmith or other service provider is not on the list then you should either nominate them if you really like the work they do or you should look for another provider who is on there with a B rating or better.

To make sure you are getting the cream of the crop you should also see if they are a Super Service Award Winner. Only 5% of Angie's list companies win this highly regarded award.

Below is a link to check them out: https://www.angieslist.com/Angieslist/Login.aspx

Wednesday, April 22, 2009

Please fill out the yellow page petition

Below is a link to Legallocksmith.com. Please go there and fill out the yellow page petition to let the yellow pages that we are not going to stand for the scammers in our industry anymore. They are taking out thousands of numbers and ads to the detriment of consumers and locksmiths. Please help in letting our voices be heard.

http://www.legallocksmiths.com/

Pop-A-Lock Provides Leadership to "Fight The Scammers"

Here is a great post from the corporate office of Pop-A-Lock. It is very important if you are a consumer to verify your locksmith with the BBB at a very minimum.



An issue of concern that threatens to defraud consumers is the widespread proliferation of “Scammers” in the Locksmith industry. Legitimate locksmiths are concerned about the potential harm to consumers and are working together to combat this problem. Pop-A-Lock® is the largest locksmith provider in the country serving more than 4,000 communities in 40 states and is currently working with state, national and industry agencies to establish stricter guidelines and increased accountability within the locksmith industry.
Robert Reynolds, Director of Operations for Pop-A-Lock®, has been on the front lines for many years working with others in the locksmith community to crack down on the “scammers”. Joined by the largest locksmith industry association, The Associated Locksmiths of America (ALOA.org), Pop-A-Lock® has been pursing action to cure the problem of “Phony Locksmiths”. ALOA has presented evidence of the problem to various state agencies and at an Attorney Generals’ conference. ALOA and Pop-A-Lock® have also been archiving customer complaints and providing information to consumers and locksmiths who have been affected by these scams.
The Better Business Bureau issued a nationwide warning regarding questionable business practices of certain multi-regional companies operating as locksmiths. The report indicated that the BBB experienced a 75% increase in complaints against locksmiths in a 12 month period.
The two main unethical / illegal practices most troubling for those who are interested in protecting the public are:
1) Massive listing of phone numbers associated with fake addresses. For example, in a recent Austin , TX utility phone book, over 13 pages of in-line phone listings were added to the locksmith category of the phone book. The vast majority of addresses were either fictitious or were not associated with any locksmith business, often to the frustration of the actual tenant of the address. The false address issue is a direct effort to overwhelm a potential consumer with choices…choices that all lead to the same company.
2) The practice of giving incomplete and often misleading pricing at the time a customer requests service, then adding huge amounts to the bill upon arrival or at the end of service. The ‘price switch’ problem takes advantage of a trick of language on the expressions “service call” or to “come out”’, particularly when an emergency service is involved. The scam goes something like this:
-The customer contacts a phone number associated with one of the phony addresses (thinking the technician is right around the corner).
-The customer indicates that they are locked out of their home, vehicle or business, and the dispatcher informs them that a technician will be dispatched out.
-If no price is asked, none is offered.
-If a cost for services is asked, a vague response of “It is _____ to come out and $10.00 and up to open it.”
-What happens then is the technician shows up at the call and produces an invoice for several times the amount that was quoted, usually with the excuse that the vehicle is difficult to open and that is why the service cost so much. For reference, it is an accepted industry practice to charge a higher amount to open certain vehicles, usually because of specialized tools or training required to open the vehicle. A late model BMW with a deadlocking feature is an example of such an instance. However, most standard vehicles such as Ford, Chevy, Chrysler, Toyota, Nissan etc. can be quoted ‘sight unseen’ and have very little variance in difficulty.
-In the case of accessing a house or business they often have not been trained to perform lock bypass techniques such as picking or other form of lock manipulation so they produce a drill, destroy the lock and then charge hundreds of dollars more than the original quote.
Consumers should establish a relationship with a locksmith before they need one to avoid the confusion and misleading information that the scammers rely on. Ask for referrals and check out your next locksmith with the Better Business Bureau and ALOA (ALOA.org).
A complete list of ALOA approved Pop-A-Lock® locations and phone numbers can be found at the company’s website, http://www.popalock.com/, or by calling 1-800-popalock.
For more information regarding the efforts of Pop-A-Lock® and ALOA to fight the “scammers”, contact Rob Reynolds 337-316-3693 or by email http://us.mc319.mail.yahoo.com/mc/compose?to=pop@lock.com

Thursday, April 9, 2009

Another great site to find real Locksmiths

The heat is starting to turn up on the phony Locksmiths. I came across a great web-site that really is trying to weed out the scammers from the legitimate Locksmiths. It is time we take our profession back and do what ever it takes to weed these parasites out. They are hurting consumers with their over inflated prices and incompetent skills and they are hurting the very fabric of the locksmith industry. I urge all people, consumers and Locksmiths to write your attorney general write the Yellow Pages and tell them you have had enough of being taken advantage of. They will only act if we make our voices heard. Please support Legallocksmiths.com.

http://www.legallocksmiths.com/Home_Page.php

Monday, March 23, 2009

Official Locksmith of the Saint Paul Saints











Well it's official. We have partnered with the independent professional baseball team called the Saint Paul Saints. They have a very committed following and the baseball games are really fun too. This is a big deal for us. We really feel the need to support our local teams and to be considered a part of the fabric of the Twin Cities.




Hope to see you at the game. You won't miss us, we will be wearing the Pop-A-Lock Orange.

Look for the BBB logo on any Locksmith web-site you plan to do business with

Here is what to look for when you are trying to determine if you have a reputable Locksmith.
If they are not accredited with the BBB then beware. They should also have a B+or better rating.

Click on the BBB logo to see what happens.

Click to verify BBB accreditation and to see a BBB report.

WCCO Report on Locksmith scammers

Here is a great video about what to watch out for with the scammers. 1st clue, they are not local. 2ND clue they don't answer the phone and say their business name, they only say "locksmith"


http://www.youtube.com/watch?v=8tH5VNHpX1k

The moral of the story is if you don't want to get scammed call Pop-A-Lock.

612-331-3093

www.popalockmn.com

Tuesday, March 17, 2009

Do you know what the BBB rating is for your Locksmith?

Before you even think about hiring a Locksmith check with the Better Business Bureau. This one act alone could save you hundreds of dollars and a lot of headaces. Most of the scam locksmiths have a C or below rating. In some cases they are not rated at all, this should send a loud and clear message to stay away.

The best option is tocall Pop-A-Lock. The national web-site is www.popalock.com if you are in The Twin Cities in Minnesota you can reach us at www.popalockmn.com or 612-331-3093

Remember don't hire a locksmith who is not rated a B or better on BBB.

Locksmith Scammers

I came across a great blog about how the scamers are ripping off the average consumer and some great ideas on how to combat and avoid being burned.

Rob Reynolds is the heart and soul of Pop-A-Lock and his blog is worth reviewing. Below is his link.

#1 Locksmith Pop-A-Lock

Check it out you won't be disappointed.

Thursday, February 26, 2009

Pop-A-Lock Saves the DaY

Pop-A-Lock technicians are highly respected for their intensive training and their unique locksmithing skills. But now, one technician in Atlanta can also be esteemed for his fearless lifesaving skills, which he demonstrated in early February.
Andre DeGourville, a new Pop-A-Lock technician, with just 3months training was driving down Hwy 75 on a recent Sunday afternoon. He noticed the car in front of him was swerving erratically.

Suddenly, the driver lost control of the vehicle and spun into the opposite lane and slammed into the side of a wall. Without any thought to his safety, Andre pulled over and ran over to the accident where he saw the driver moving slightly.

As the car began to smolder, Andre attempted to open the door to pull the driver out, but the doors were locked. He knocked on the window to get the driver’s attention, but he was not responding. “As I was trying to talk to the confused man, I noticed smoke and flames under his smashed up hood. Suddenly the situation went from concerning to alarming immediately,” Andre recalled. At this point, the car burst into flames, and black smoke began to cover the area. About to break open the window, Andre banged again, and the driver finally was able to unlock the door.

“I had a decision to make - help this man or surely watch him die,” Andre continued. Without fearing for his own safety, Andre pulled the driver out onto the middle of the road, away from the car, which was now engulfed in flames.

At some point, someone called 911, and the emergency responders reached the accident and took control of the situation. Andre, a true hero, just went about his business and made it to his next Pop-A-Lock call on time!

Andre DeGourville, truly represents Pop-A-Lock in a positive way. Even at the risk of danger, he works hard and always has a smile on his face.

Wednesday, February 25, 2009

Free Lost Key Return Program

Pop-A-Lock®, America’s largest locksmith, has launched another unique, nation-wide public service program – this time to return any set of lost keys to its owner free of charge in any part of the country.
“At Pop-A-Lock®, we are known as the most trusted locksmith as well as the largest,” says CEO Don Marks. “This program doesn’t have the impact of our Emergency Door Unlocking Program for Kids that we pioneered in 1991, but it is a step toward letting customers know on a nationwide basis that they are important to us as individuals and that they are the reason we are in business.”

Pop-A-Lock’s Emergency Door Unlocking Program has been a pioneering public service trademark for the company each time it expands into a new market, according to Marks. “We have safely unlocked more than 200,000 automobiles and homes with children locked inside, saving lives and leaving a lasting impression…FREE of CHARGE !”

With Pop-A-Lock’s FREE Lost Key Return Tag , the company won’t be saving lives, but it will save people “a lot of headaches,” says Director of Marketing, Scott Clause.

According to Clause, industry reports indicate that up to a half million sets of keys are lost per year, causing people to worry and have them replaced, which is expensive and time consuming.

“The way Pop-A-Lock’s FREE Lost Key Return Tag Program works is really very simple,” he explains. “Any person can attach a small tag to their key chain and then register their address and contact information privately at www.popalock.com. If their keys are ever lost, all someone else has to do is be kind enough to put them in the mailbox, and Pop-A-Lock® will make sure they are returned to the owners. Pop-A-Lock® will take care of the postage and hopefully provide some peace of mind.”

It’s a small tag with small print that says “Find keys. Drop in Mailbox. Make Someone Happy.”

“It’s a simple process,” Clause says. “But we think it sends a huge message that we really do care about each and every individual…and we work very hard each and every day to continue to earn the trust of customers.”

Anyone can request the little tag from any of Pop-A-Lock’s 140 locations, serving 4,000 communities nationwide…one person at a time and remembering there really is a “PAL” in Pop-A-Lock. To find the nearest Pop-A-Lock locksmith to you, go to www.popalock.com or call 1-800-POPALOCK.

A Local Business That Cares

At a time when most companies are concerned about increasing profit margins, often at the expense of customer service, your community Pop-A-Lock is focused on giving back to their clients. A local business that truly cares, Pop-A-Lock donates its services every day through its free Emergency Door Unlocking (EDU) program. This service is provided nationwide in the cities Pop-A-Lock serves and offers free car door unlocking when a child or pet is locked in a vehicle or a human life is in danger.

The EDU program is designed to provide communities with a safe, fast solution to a situation that occurs daily. Pop-A-Lock is committed to keeping children safe and preventing accidents from becoming tragedies. As a result, Pop-A-Lock has successfully rescued more than 172,000 children and animals trapped in locked vehicles. With each emergency door unlocking, Pop-A-Lock donates its services free of charge, a contribution that today totals more than $4 million. Instead of panicking in this frightening situation, you can be assured that Pop-A-Lock will be there for you, 24 hours a day, seven days a week, 365 days a year.

Developed to assist the EMS, police and fire departments in entering locked vehicles, the EDU program frees up valuable resources for municipalities and guarantees your child’s and pet’s safety without damage to your car. Pop-A-Lock technicians are extensively trained to open virtually any type of vehicle using safe and reliable methods. The company’s state-of-the-art equipment and sophisticated technology make every job a success. Pop-A-Lock does recommend calling 911 first in an EDU situation, with a following call to 1-800-POP-A-LOCK or 1-800-767-2562.

Pop-A-Lock is the largest car door unlocking service in the world. In addition to responding to emergency needs in a quick, professional and safe manner, Pop-A-Lock offers competitive rates, guaranteed service and unsurpassed technical training to guarantee customer satisfaction.

Pop-A-Lock is locally owned in the Twin Cities and is part of a franchise with a 167 locations in 41 states that serves more than 2,500 cities and communities. The company was founded in 1991 in Lafayette, LA., by local law enforcement officers who recognized the need for a car door unlocking service. For more information about the EDU program, go to www.popalockmn.com or call 612-363-6197.

Tuesday, February 24, 2009

Pop-A-Lock Cares

Pop-A-Lock’s Emergency Door Unlocking (EDU) program saves the lives of children locked in vehicles every day and has successfully rescued more than 175,000 children since its start in 1991. Provided nationwide in the cities Pop-A-Lock serves, the EDU program offers free car door unlocking when a child is locked in a vehicle or a human life is in danger. Hot or cold temperatures can be devastating inside a locked car, and Pop-A-Lock is committed to keeping children safe and preventing accidents from becoming tragedies.

The company receives countless letters of thanks every day from customers who have benefited from the EDU program. They speak of Pop-A-Lock’s success and the need for this service in communities across the nation. In many cities throughout the United States, numerous broadcasting stations proudly make Pop-A-Lock a continuous part of their community service announcements, as well as sponsors of this valuable program.

Mother of a three year old, Tiffany Mack, relates her experience: “ I banged on the door, windows and roof trying to get her to awaken and try to unlock the door, to no avail,” she says about her daughter asleep in the back of her truck in the parking lot of a summer camp. “Several other mothers suggested I call the cops, but I felt so guilty taking time away from the officers for my mistake. The director of the camp came outside to see what was going on and told me to call Pop-A-Lock. I am so glad I did.”

Mack says a Pop-A-Lock technician was on the scene in about five minutes and had her car door unlocked within two minutes. “The best part of this horrible event was that when he was finished he didn’t hand me a bill,” she says. “The service was totally free. I wanted to give him a big hug… I received excellent customer service, a fast response time and a friendly technician for FREE.”

Janet Sallee, mother of seven month old twins, talks about her experience with Pop-A-Lock after she locked her children in her van: “Of course a mom is ready to spend anything and I was shocked when Lee (the technician) said it is free if kids are involved. What a fantastic service. You are going above and beyond.”
At a time when most companies are trying to increase profit margins and forgetting about customer service, Pop-A-Lock is here for you to depend on. When you’re having a bad day, Pop-A-Lock wants to make it better without charging you.

Pop-A-Lock is the largest car door unlocking service in the world. In addition to fulfilling needs in a quick, professional and safe manner, Pop-A-Lock offers competitive rates, guaranteed service and unsurpassed technical training to guarantee customer satisfaction. Pop-A-Lock technicians are trained to open virtually any type of vehicle using safe and reliable methods, without breaking glass or damaging the vehicle.

Pop-A-Lock is locally owned in the Twin Cities and is part of a franchise with a 167 locations in 41 states that serves more than 2,500 cities and communities. The company was founded in 1991 in Lafayette, LA., by local law enforcement officers who recognized the need for a car door unlocking service. For more information about the EDU program, go to www.popalockmn.com or call 612-363-6197.